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Loyalty Program

Soaltee Heritage Club

Soaltee Heritage Club (SHC) is the official loyalty and rewards programme of Soaltee Hotels & Resorts.

THE IDEA

Your loyalty, recognised at every Soaltee.

For more than six decades, The Soaltee Hotels & Resorts has had the privilege of welcoming guests, creating cherished moments, and becoming a part of countless journeys, celebrations, and memories. We created Soaltee Heritage Club to make that relationship more meaningful, turning every stay, every meal, and every moment with us into a lasting connection.

The Soaltee Hotels & Resorts collection spans 10 locations across Nepal, from Kathmandu, Nagarkot and Pokhara to Chitwan, Manakamana, Nepalgunj, Itahari, Bhairahawa, Shivapuri and Janakpur. That means the Soaltee Heritage Club can follow guests beyond one hotel or one city, creating a single loyalty relationship across Soaltee destinations.

Membership

Soaltee Heritage Club – Membership Perks

Unlock dining, stay, and lifestyle discounts designed for smarter luxury. From bonus points to priority services, your perks go beyond the stay.

  • Member

    0–19,999 pts

    card

    What you get:

    • Heritage Hour: Enjoy complimentary access to Soaltee Heritage Hour from 5:30 PM to 6:30 PM during the stay, with complimentary snacks and selected beverages.
    • Enjoy 7% savings on eligible Food & Beverage bills.
    • Receive 20% discount on special Birthday & Anniversary celebrations.
    • Your earned Member Points remain valid and never expire.
    • Easy Points Transfer: Seamlessly transfer points from one member to another through the app.
    • Redeem your points instantly for eligible rewards and benefits.
    • Enjoy free internet access during your stay.
    • Access special member rates when booking through the Soaltee Heritage Club app.
    • Redeem your points for accommodation on double occupancy.
    • Enjoy the convenience of early check-in and late check-out, subject to availability.
  • Silver

    20,000–29,999 pts

    Silver Card

    What you get:

    • Heritage Hour: Enjoy complimentary access to Soaltee Heritage Hour from 5:30 PM to 6:30 PM during the stay, with complimentary snacks and selected beverages.
    • Enjoy 10% savings on eligible Food & Beverage bills.
    • Receive 10% Additional Bonus Points on Qualifying Transactions
    • Receive 20% discount on special Birthday & Anniversary celebrations.
    • Your earned Member Points remain valid and never expire.
    • Easy Points Transfer: Seamlessly transfer points from one member to another through the app.
    • Redeem your points instantly for eligible rewards and benefits.
    • Enjoy free internet access during your stay.
    • Access special member rates when booking through the Soaltee Heritage Club app.
    • Redeem your points for accommodation on double occupancy.
    • Enjoy the convenience of early check-in and late check-out, subject to availability.
  • Gold

    30,000–39,999 pts

    heritage card gold

    What you get:

    • Heritage Hour: Enjoy complimentary access to Soaltee Heritage Hour from 5:30 PM to 6:30 PM during the stay, with complimentary snacks and selected beverages.
    • Enjoy 15% savings on eligible Food & Beverage bills.
    • Receive 15% Additional Bonus Points on Qualifying Transactions
    • Your earned Member Points remain valid and never expire.
    • Seamlessly transfer points from one member to another through the app.
    • Redeem your points instantly for eligible rewards and benefits.
    • Enjoy free internet access during your stay.
    • Access special member rates when booking through the Soaltee Heritage Club app.
    • Enjoy a 25% discount on your special occasions.
    • Redeem your points for accommodation on double occupancy.
    • Enjoy the convenience of early check-in and late check-out, subject to availability.
  • Platinum

    40,000+ pts

    Platinum Card

    What you get:

    • Heritage Hour: Enjoy complimentary access to Soaltee Heritage Hour from 5:30 PM to 6:30 PM during the stay, with complimentary snacks and selected beverages.
    • Enjoy 20% savings on eligible Food & Beverage bills.
    • Receive 20% Additional Bonus Points on Qualifying Transactions.
    • 25% discount on special Birthday & Anniversary celebrations.
    • 50% Discount at Horizon Lounge -Tribhuvan International Airport -Departure Terminal. Your earned Member Points remain valid and never expire.
    • Seamlessly transfer points from one member to another through the app.
    • Redeem your points instantly for eligible rewards and benefits.
    • Enjoy free internet access during your stay.
    • Access special member rates when booking through the Soaltee Heritage Club app. Redeem your points for accommodation on double occupancy.
    • Enjoy the convenience of early check-in and late check-out, subject to availability.

Terms and Conditions Apply

The Soaltee Heritage Club Loyalty Program is currently applicable only in Nepal, but it will soon be available at international outlets as well.

Signature Edition

Premium Privileges

Signature Edition

Elevate every stay with exclusive privileges, enhanced savings and rewarding experiences. Enjoy premium benefits, bonus points, complimentary stays and flexible voucher privileges—all designed for those who seek more from every Soaltee experience.

Pay & Enroll

Soaltee Heritage Club

Member Benefits

Enjoy exclusive rewards, privileges, and personalized experiences every time you stay. Your loyalty turns every visit into more value and comfort.

  • Earn points on rooms, dining, and banquets.

  • Member points never expire.

  • Eligible for Soaltee Heritage Hour

  • Bonus points for Silver, Gold, Platinum and Signature members.

  • Best guaranteed price via the Heritage Club app.

  • Direct restaurant booking through the Soaltee Heritage Club app.

  • Redeem for free nights, dining, and more.

  • Easy point transfers to another member.

  • Platinum room upgrade subject to availability.

  • Refer & Earn: 50 points instantly.

Soaltee Heritage Club

Across all Soaltee Properties

Enjoy exclusive rewards, privileges and personalised experiences every time you stay. Your loyalty turns every visit into more value and comfort — carried across all our houses.

  • The Soaltee Kathmandu, Autograph Collection

    KathmanduHeritage City Hotel

    The Soaltee Kathmandu, Autograph Collection

    A landmark six-decade Kathmandu hotel in Tahachal, known for Newari-inspired architecture, landscaped grounds, multiple dining destinations and extensive event space. Soaltee Heritage Club adds a loyalty layer to the city-stay proposition.

    Explore Property
  • Soaltee Westend Resort Chitwan

    ChitwanJungle and nature retreat

    Soaltee Westend Resort Chitwan

    A 10-acre Patihani retreat close to Chitwan National Park, combining rooms and villas, curated dining and jungle experiences. Soaltee Heritage Club connects the Chitwan stay to Soaltee’s wider Nepal collection.

    Explore Property
  • Soaltee Westend Resort Nagarkot

    NagarkotHilltop resort

    Soaltee Westend Resort Nagarkot

    A hillside resort with panoramic Himalayan views, culturally inspired architecture, dining, wellness and a strong sunrise/sunset setting. Soaltee Heritage Club adds value for travellers who may stay at more than one Soaltee destination.

    Explore Property
  • Tiger Palace by Soaltee, Bhairahawa

    Bhairahawa Terai resort

    Tiger Palace by Soaltee, Bhairahawa

    A tropical Terai resort focused on leisure, wellness, pools, dining and relaxed stays near the Bhairahawa/Lumbini travel corridor. Soaltee Heritage Club connects the resort to the wider Soaltee loyalty ecosystem.

    Explore Property
  • Soaltee Westend Premier Nepalgunj

    Nepalgunj City and business hotel

    Soaltee Westend Premier Nepalgunj

    A LEED Silver-certified Nepalgunj hotel with rooms, dining, event venues, pool, spa and business-oriented facilities. Soaltee Heritage Club adds a repeat-stay and rewards dimension for regional travellers.

    Explore Property
  • Soaltee Westend Itahari

    Itahari East Nepal business and leisure base

    Soaltee Westend Itahari

    Located at the East–West and North–South highway intersection, this hotel serves both business and leisure travellers with rooms, dining, events and recreation. Soaltee Heritage Club keeps the loyalty relationship connected to Soaltee’s other Nepal stays.

    Explore Property
  • Soaltee Westend Lakeside Pokhara

    Pokhara Lakeside city resort

    Soaltee Westend Lakeside Pokhara

    A contemporary Lakeside hotel close to Phewa Lake, with 77 rooms and suites, dining, spa, swimming pool and event spaces. Soaltee Heritage Club gives the Pokhara stay a wider Nepal loyalty connection.

    Explore Property
  • Soaltee Westend Resort Manakamana

    Manakamana Hill and spiritual retreat

    Soaltee Westend Resort Manakamana

    A hill resort about a five-minute walk from Manakamana Temple, combining accommodation, dining, events, wellness and an infinity pool. Soaltee Heritage Club

    Explore Property
  • The Soaltee Resort, Shivapuri National Park

    Shivapuri Forest retreat near Kathmandu

    The Soaltee Resort, Shivapuri National Park

    A nature-focused retreat in the foothills of Shivapuri, with forest surroundings, trails, mountain air, dining and a private pool villa. Soaltee Heritage Club adds loyalty value to a quiet escape close to Kathmandu.

    Explore Property
  • Mithila Yatri Niwas, Janakpur

    Janakpur Dham Cultural and pilgrimage stay

    Mithila Yatri Niwas, Janakpur

    A culturally immersive Janakpur stay near Janaki Temple and Dashrath Lake, with Mithila-inspired character and regional dining. Soaltee Heritage Club connects this property to the wider Soaltee Nepal collection.

    Explore Property

Redeem

Points & Redeem

Indulge in a symphony of luxury at our Soaltee Hotels and Resorts. Where every stay is a masterpiece of opulence, impeccable service, and memorable experiences.

How do you earn points?

  • Earn More. Enjoy More.
  • With Soaltee Heritage Club, every stay, meal and celebration brings you closer to your next reward. Earn points on eligible spending and enjoy additional bonus points based on your membership tier.
  • Base Points
  • 🛏️ Rooms: 5 points for every NPR 100 spent
  • 🍽️ Food & Beverage: 3 points for every NPR 100 spent
  • 🎉 Banquets & Events: 1 point for every NPR 100 spent
  • Membership Tier Bonus
  • Silver: +10% bonus points
  • Gold: +15% bonus points
  • Platinum: +20% bonus points
  • Signature: +20% bonus points
  • The higher your membership tier, the more you earn—making every Soaltee experience even more rewarding.
How do you earn points?

Why Heritage Club matters

Soaltee Heritage Club gives travellers added value beyond the hotel stay itself. Members can earn points on eligible room, Food & Beverage, and banquet spending, access member benefits and redeem points for eligible rewards across all 10 branches of Soaltee Hotels & Resorts in Nepal. Heritage Hour adds an in-stay benefit, giving eligible members a daily Hi-Tea experience from 5:30 PM to 6:30 PM. For travellers who stay at different Soaltee properties, the Club makes those stays part of one connected loyalty programme.

  • Earn on Every Stay

  • Member Rates and Rewards

  • One Club, ten properties

  • Daily Heritage Hour

Our Trusted Partners

Our Trusted Partners can enjoy up to 20% off on Food & Beverage bills and unlock Silver to Platinum Membership benefits when they enroll in the Soaltee Heritage Club.

  • Standard Chartered Bank
    Standard Chartered Bank
  • Himalayan Bank
    Himalayan Bank
  • Nabil Bank
    Nabil Bank
  • Siddhartha Bank
    Siddhartha Bank
  • Shikar Insurance
    Shikar Insurance
  • Bhat Bhateni Supermarket
    Bhat Bhateni Supermarket
  • Laxmi Sunrise Bank
    Laxmi Sunrise Bank

Good to know

FAQs

Have any questions? Find quick, clear answers about your membership here. Everything you need to know, simplified in one place.

Soaltee Heritage Club is the official loyalty and rewards programme of Soaltee Hotels & Resorts. Members can access member rates, earn points on eligible spending, redeem rewards, and enjoy additional privileges across the 10 properties in Nepal.

THE SOALTEE GROUP

Our family of brands

  • The Soaltee Kathmandu, Autograph Collection
  • The Soaltee Resort
  • Soaltee Westend
  • Soaltee Westend Premier
  • Tiger Palace by Soaltee
  • Mithila Yatri Niwas
  • Stream by Soaltee